SKIP
To skip an 'unlocked' upcoming delivery click on the 'Deliveries' tab at the bottom of your screen. You will see a a calendar strip at the top of the screen, as per below, click on the date that you wish to skip.
Click on the grey 'Edit Delivery' button near the top of the screen. You will then be presented with three options (1) 'Switch Bag' (2) 'Delivery Details' and (3) 'Skip Delivery'.
Click on the 'Skip Delivery' button.
UNSKIP
To 'unskip' a delivery click on the 'Deliveries' tab at the bottom of your screen as outlined in the above in the 'skip' instructions.
Using the calendar strip at the top of the screen select the date you wish to unskip. You will know if a delivery is already skipped as the date will have a small cross above it.
Now you can simply click the 'Unskip delivery' button. You should see a confirmation that 'this week has been unskipped' and a confirmation of the upcoming delivery.
SKIPPING/UNSKIPPING IN ADVANCE (WEEKS/MONTHS)
To skip or unskip your deliveries beyond the dates visible in the calendar strip, simply log into your account on a desktop. Head to the 'Deliveries' tab at the top of your screen and then select 'Delivery Calendar'.
All 'skipped' delivery weeks are shown in red and all 'unskipped' deliveries are shown in green. To skip or unskip, click on the bright red or bright green tile at the start of the delivery week you wish to skip.
If you want to skip more than 3 months of deliveries, please contact our Customer Love Team on 0800 469 366.