You can update your delivery details in the app two different ways. Any changes for an upcoming delivery need to be made by Tuesday 7pm prior to the upcoming delivery weekend. No changes can be made to delivery details after this.
Option 1 - First, head to the 'Deliveries' tab at the bottom of your screen. Second, use the calendar strip at the top of the screen to select a delivery date. Then click on 'Edit Delivery' then choose 'Delivery Details'
The option to then edit your delivery address, day and time will appear along with the option to add/edit any delivery instructions.
NOTE - Any changes made here are ongoing on the subscription and will need to be changed back for future deliveries if you wish for the change to be a one-off.
*If there is no option to edit the delivery details, this is either because your delivery has not yet locked in or because you have missed the cut-off for making delivery changes. If you have any questions, contact our Customer Love team on 0800 469 366.
Option 2- Another way to edit the delivery details is to simply click on the 'Account' tab at the bottom of your screen and then click on 'Account Details'.
Under 'Delivery Details' you can select 'Edit' from there. Again, any changes made here are ongoing on the subscription and will need to be changed back for future deliveries if you wish for the change to be a one-off.
On this page that you can edit your preferred payment method.
*If your delivery details have already locked in for the upcoming weeks delivery, changes made will apply to the next unlocked delivery. If you have any questions, contact our Customer Love team on 0800 469 366.